Reviews

What our customers say

Feedback from commercial and domestic customers we have worked for.

Local engineers across Stoke-on-Trent and Staffordshire

Ignite is based at Joiners Square Industrial Estate in Hanley, so we are close to Stoke-on-Trent and Newcastle-under-Lyme. We also cover the rest of Staffordshire and Cheshire East. See all the areas we cover.

What our customers say

5 out of 5 stars

“This company/Chris Brass sorted my boiler problem out very quickly. Very professional, very efficient and very good value.”

Graham Gornall

Google review

5 out of 5 stars

“My boiler was condemned due to being dangerous, leaving us with no heating or hot water. I contacted Ignite and the job was priced and booked in for the very next working day.”

Steven Hughes

Google review

5 out of 5 stars

“It is not easy to find contractors who service Rayburn gas cooker/heating systems. Ignite have been our go to company now for more than five years. Reliable for servicing and breakdowns. We would definitely recommend them.”

Janet Calverley

Google review

5 out of 5 stars

“When you are running a hotel and an oil boiler breaks down you know your guests are not going to have any heating in their rooms that night. Fortunately one call to Ignite and an engineer turned up in the hour. He was even carrying the required spare part.”

Paul Williams

Google review

5 out of 5 stars

“The Ignite Facilities team have always been highly professional and reliable in meeting all of our domestic services needs. Can’t fault the service or cost. Highly recommended.”

Wayne Jones

Google review

5 out of 5 stars

“We use Ignite Facilities to undertake all of our servicing requirements for clients we have installed new systems on as we know it will be done correctly.”

Charles Wall

Google review

5 out of 5 stars

“We use Ignite for a range of services, from boiler maintenance to electric inspections and plumbing problems amongst other issues – the response is always fast, efficient and friendly, so we would highly recommend working with Ignite to anyone.”

Brad Davies

Google review

5 out of 5 stars

“Professional and knowledgeable company where safety is of paramount importance. Would highly recommend.”

Lynda Whitmore

Google review

5 out of 5 stars

“Their service is spot on, came when they said and fixed our boiler problem that our previous engineer couldn’t. Would definitely recommend this company they certainly have won our business.”

Jo-ann Lawton

Google review

5 out of 5 stars

“I have used Chris and Ignite for over 7 years now within my facility True Grit Training Ltd. He adds not only the best service at a competitive price, but also adds a personal touch which goes a long way and creates a fantastic business relationship.”

Tom Lloyd

Google review

5 out of 5 stars

“I couldn’t have had an easier transaction. Chris came to the property, didn’t shake his head too much & gave me a good price the same day.”

Gavin Wilding

Google review

5 out of 5 stars

“Efficient & professional service – fully recommended.”

Robert Glover

Google review

5 out of 5 stars

“Always responsive and keen to go the extra mile.”

Joe

Google review

Read more customer reviews

How it works

1

Tell us what you need

Call us or book a consultation. Whether it is a fault or a planned upgrade, we will talk it through.

2

Get a clear plan

We survey the job and give you clear costs and timelines before any work starts.

3

Work done and signed off

Our engineers complete the work, test it and hand over the paperwork you need.

Ready to talk to Ignite?

One call, one solution. Speak to the team on 01782 706984 or book a free consultation.