FAQs

Frequently asked questions

Quick answers about how we work.

Local engineers across Stoke-on-Trent and Staffordshire

Ignite is based at Joiners Square Industrial Estate in Hanley, so we are close to Stoke-on-Trent and Newcastle-under-Lyme. We also cover the rest of Staffordshire and Cheshire East. See all the areas we cover.

What our customers say

5 out of 5 stars

“This company/Chris Brass sorted my boiler problem out very quickly. Very professional, very efficient and very good value.”

Graham Gornall

Google review

5 out of 5 stars

“Their service is spot on, came when they said and fixed our boiler problem that our previous engineer couldn’t. Would definitely recommend this company they certainly have won our business.”

Jo-ann Lawton

Google review

5 out of 5 stars

“We use Ignite for a range of services, from boiler maintenance to electric inspections and plumbing problems amongst other issues – the response is always fast, efficient and friendly, so we would highly recommend working with Ignite to anyone.”

Brad Davies

Google review

Read more customer reviews

How it works

1

Tell us what you need

Call us or book a consultation. Whether it is a fault or a planned upgrade, we will talk it through.

2

Get a clear plan

We survey the job and give you clear costs and timelines before any work starts.

3

Work done and signed off

Our engineers complete the work, test it and hand over the paperwork you need.

Frequently asked questions

Where do you work?

Stoke-on-Trent, Newcastle-under-Lyme, wider Staffordshire and Cheshire East.

Do you work for both businesses and homes?

Yes. We look after commercial buildings and domestic customers.

Are you Gas Safe registered?

Yes, number 561438.

How do I get a quote?

Call 01782 706984 or use our quote page and we will get back to you.

Do you offer emergency call-outs?

Call us on 01782 706984 and we will respond as quickly as we can.

Can you arrange regular maintenance?

Yes, we offer planned maintenance for heating, plumbing, gas, electrical and air conditioning.

Ready to talk to Ignite?

One call, one solution. Speak to the team on 01782 706984 or book a free consultation.